Shipping & Delivery Policy


  • We currently deliver across India through trusted logistics partners like Ekart, Delhivery, Xpressbees, Bluedart, and others.

  • Delivery outside India is not available at the moment.


  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive an order confirmation email/SMS once your order is placed and a tracking link when your order is shipped.


  • Standard delivery time: 3–7 business days depending on your location.

  • Remote or rural areas may take 7–10 business days.

  • Delays may occur due to unforeseen events such as strikes, natural disasters, or courier delays.


  • Shipping charges (if any) will be displayed at checkout before payment.

  • We may offer free shipping on selected products/orders during promotions.


  • Once your order is shipped, you will receive an SMS/Email with a tracking ID.

  • You can track your order on the courier partner’s website or via the tracking link provided.


  • Our logistics partners will make up to 2 delivery attempts.

  • If you are unavailable, the courier may contact you to reschedule delivery.

  • If delivery fails, the order will be returned to us and a refund (minus shipping charges, if applicable) will be processed.


  • Currently, Dsaon does not offer international shipping. We are working to expand our coverage in the future.